Refund policy

Return & Refund Policy

All of our products are made to order and fulfilled through Printful, a print-on-demand provider. Please review this policy carefully before placing your order.

Print-On-Demand Policy

Because each item is printed specifically for your order, we do not accept returns or exchanges for:

Incorrect size selection
Color preference
Change of mind

We encourage customers to review size charts and product details carefully before purchasing.

Damaged, Defective, or Incorrect Items

We will replace or refund items that arrive:

Damaged
Defective
Misprinted
Incorrect (wrong item, size, or design)

To be eligible, you must contact us within 30 days of delivery (or 7 days for damaged items) and provide clear photos of the issue, as required by Printful.

How to Submit a Claim

Please email [your email address] with:

Your order number
A description of the issue
Clear photos showing the problem

Once reviewed and approved, a replacement or refund will be issued in accordance with Printful’s resolution process.

Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after approval. Processing times may vary depending on your bank or payment provider.

Original shipping costs are non-refundable.

Exchanges

We do not offer exchanges. If an issue is approved, a replacement will be sent at no additional cost.

Color & Print Variations

Minor variations in color, placement, or texture may occur due to the printing process and screen display differences. These variations are considered normal and are not considered defects.